Privacy Policy

1. Overview

Longhorn Realty Advisors LLC ("we," "us," or "our") is committed to protecting the privacy and personal information of the homeowners and individuals who contact us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us about selling your property.

By using our website or submitting your information to us, you agree to the practices described in this policy.

2. Information We Collect

We collect only the information necessary to evaluate your property and communicate with you about a potential cash offer. This includes:

Information You Provide Directly

• Full name — so we know who we're speaking with
• Phone number — to contact you about your property inquiry
• Property address — to research and evaluate the home you'd like to sell
• SMS consent status — whether you have agreed to receive text messages from us
• Any additional details you choose to share about your property or situation

Information Collected Automatically

When you visit our website, we may automatically collect basic technical information such as your IP address, browser type, and the pages you visit. This information is used solely for website functionality and security purposes.

3. How We Use Your Information

We use the information you provide for the following purposes only:

• To contact you regarding your property inquiry
• To prepare and present a cash offer for your property
• To schedule property evaluations or appointments
• To send follow-up communications related to your inquiry
• To send SMS text messages if you have provided your consent
• To comply with legal and regulatory obligations

We do not use your information for any purpose unrelated to your property inquiry.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. We may use third-party tools such as analytics or CRM tracking technologies to better understand user behavior and improve our services. These tools may use cookies or similar technologies. Users can choose to disable cookies through their browser settings.

5. SMS Text Messaging

If you check the optional SMS consent box on our contact form, you are voluntarily agreeing to receive text messages from Longhorn Realty Advisors LLC at the phone number you provide. SMS opt-in is entirely voluntary and is not required to submit the form or receive a cash offer. These messages may include:

• Transactional messages: Follow-up communications related to your property inquiry, appointment scheduling and confirmations, and property offer and transaction updates
• Promotional messages: Cash offer updates and special offers related to your property
• Customer care messages: Responses to your inquiries and general support

Message frequency varies. You may receive multiple messages in connection with a single inquiry depending on the stage of your transaction and your level of engagement with our team. Message and data rates may apply depending on your mobile carrier and plan.

To opt out (STOP): Reply STOP to any message we send you at any time. After receiving your STOP request, we will send a single confirmation and will not send further SMS messages unless you re-opt in.

To get help (HELP): Reply HELP to any of our text messages, or contact us directly at (817) 528-7458.

Mobile carriers are not liable for delayed or undelivered messages.

Consent is not a condition of purchase. You may decline SMS communications and still receive a full evaluation and cash offer for your home.

6. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. We do not purchase, rent, or use scraped or third-party lead lists. We may share your information only in the following limited circumstances:

• Service providers: Trusted vendors who help us operate our business (such as our CRM platform or closing attorneys), who are contractually obligated to keep your information confidential.
• Legal requirements: If required by law, court order, or government authority.
• Business transfer: If Longhorn Realty Advisors LLC is merged, sold, or transferred, your information may be transferred as part of that transaction.

7. Data Security

We take reasonable and appropriate steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction, including secure encrypted transmission (HTTPS) and restricted access to personal data.

8. Data Retention

We retain your personal information for as long as reasonably necessary to fulfill the purpose for which it was collected or as required by applicable law.

9. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate information.
• Deletion: Request that we delete your personal information.
• Opt-out of SMS: Reply STOP to any of our messages at any time.
• Withdraw consent: Contact us directly to withdraw consent to data processing.

10. Children's Privacy

Our website and services are intended for adults who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Company: Longhorn Realty Advisors LLC
• Owner: Christopher DeKeyser
• Address: 1750 Salado Trl, Waxahachie, TX 75165
• Phone: (817) 528-7458

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page.